Cutenapo Privacy Policy

Effective Date: November 29, 2024

At Cutenapo, we value the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, store, and protect your information when you interact with our website, products, and services.

By using our website, www.cutenapo.com, or making a purchase, you consent to the practices described in this policy.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: This includes details such as your name, email address, phone number, shipping address, and payment information when you place an order.
  • Payment Information: We use third-party payment processors to handle payment transactions, so we do not store sensitive payment data. However, we may collect billing information to complete your transaction.
  • Usage Data: Information about how you interact with our website, including IP addresses, browser type, device information, and page views. This helps us improve user experience and website functionality.
  • Cookies and Tracking Technologies: We use cookies and similar technologies to track your preferences and improve your browsing experience on our website.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Processing Orders: To fulfill your purchase orders, process payments, and deliver products to your address.
  • Customer Support: To respond to inquiries, provide support, and resolve any issues you may encounter with our products or services.
  • Improving Our Services: To enhance our website’s performance, product offerings, and customer experience based on your usage patterns and feedback.
  • Marketing and Promotions: With your consent, we may send you promotional emails, newsletters, and special offers. You can opt-out of these communications at any time.
  • Legal Compliance: To comply with applicable laws, regulations, and legal processes.

3. Sharing Your Information

We respect your privacy and will never sell or rent your personal information to third parties. However, we may share your information with trusted service providers for the following purposes:

  • Payment Processors: To securely process payments for orders.
  • Shipping Providers: To ship products to your address.
  • Analytics and Advertising Partners: To analyze website traffic and enhance user experience.

All third-party partners are required to protect your information in accordance with our Privacy Policy and applicable data protection laws.

4. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including processing your orders and complying with legal obligations. After this period, your data will be securely deleted or anonymized.

5. Your Rights and Choices

You have the right to:

  • Access: Request a copy of the personal information we hold about you.
  • Update or Correct: Update or correct any inaccurate information.
  • Delete: Request the deletion of your personal information, subject to certain legal exceptions.
  • Opt-Out of Marketing: You can unsubscribe from our marketing emails at any time by clicking the unsubscribe link in our emails or contacting us directly at info@cutenapo.com.

To exercise these rights, please contact us at info@cutenapo.com.

6. Security of Your Information

We implement appropriate physical, electronic, and administrative security measures to protect your personal information. These measures include secure payment processing, encryption of sensitive data, and access control policies. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Cookies and Tracking Technologies

Cookies are small text files placed on your device that help improve your browsing experience. We use cookies to:

  • Personalize content and advertisements
  • Analyze website traffic
  • Track user behavior on our website

You can adjust your browser settings to refuse cookies, but doing so may limit some functionality of our website.

8. Third-Party Links

Our website may contain links to third-party websites that are not owned or controlled by Cutenapo. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

9. Children’s Privacy

Cutenapo does not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe that we have collected such information, please contact us, and we will take steps to delete it.

10. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be reflected on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your privacy.

11. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at:

By using our website and services, you acknowledge that you have read and understood this Privacy Policy.