Privacy Policy

Effective Date: June 20, 2025

Welcome to Cutenapo (“we”, “our”, or “us”). This Privacy Policy outlines how we collect, use, and protect your personal data when you visit or interact with our website:
www.cutenapo.com.

1. Information We Collect

We may collect the following types of information:

  • Personal data: name, email, phone number, and shipping address
  • Payment information: processed securely through third-party providers
  • Browsing data: IP address, browser type, pages visited, device information

2. How We Use Your Information

We use the collected data to:

  • Process orders and manage deliveries
  • Provide customer support
  • Improve user experience and website performance
  • Send promotional offers (only with your consent)
  • Fulfill legal and regulatory obligations

3. How We Protect Your Information

We implement strict safeguards to ensure your personal data is secure, including:

  • SSL encryption for all website transactions
  • Secure third-party payment processors
  • Restricted access to personal data within our organization

4. Use of Cookies

We use cookies to:

  • Enhance website functionality
  • Remember user preferences
  • Analyze traffic and user behavior

You may disable cookies through your browser settings at any time.

5. Sharing Information with Third Parties

We only share your data with trusted third parties when necessary:

  • Payment processors (e.g., Stripe, PayPal)
  • Shipping and logistics partners
  • Analytics and advertising tools (e.g., Google Analytics)

All third parties we work with are GDPR-compliant and contractually bound to data protection standards.

6. Your Data Rights

You have the right to:

  • Access, update, or delete your personal information
  • Withdraw your consent for marketing communications
  • Request a copy of the data we hold about you

To exercise any of these rights, please contact us directly via the contact methods below.

7. Changes to This Privacy Policy

We may revise this Privacy Policy from time to time. Any changes will be posted on this page, along with the updated effective date.

8. Contact Information

If you have any questions or concerns regarding your personal data, please contact us:

  • Address: 19 Hindhead Road, Eakring, United Kingdom
  • Phone: +44 776 681 8958
  • Email: contact@cutenapo.com
  • Business Hours: Monday to Friday – 10:00 AM to 8:00 PM (GMT)